Nirvoo Manage IT Support Services Program

Our expert IT Support engineers come directly to your business or work remotely to provide networking support for your Microsoft Servers, PC’s, Mac’s, printer, and network access. Our goal is to reduce your cost for IT support services, while maintaining your current IT infrastructure. We monitor all aspects of your network and will suggest upgrades when it is needed.  We offer same-day enterprise level IT support.

Remote Support


Remote Support

IT Support Services

  • Microsoft Server Support (Microsoft Gold Member)
  • Apple Server Support
  • Virus Protections / Removal
  • Internet  Security Protection and Firewalls (Cisco, Sonicwall, Juniper, and home based)
  • Internet Installation (T1, DSL, Cable)
  • Wireless, LAN, Punchdown Panel, Telephones, Cabling Support
  • PC and Mac Support – Computer Repair
  • Printer (Wireless, IP, USB) Installation
  • Smart Phone Support (iPhones, Android, Blackberry, Microsoft)
  • Service Plans Available
  • Server Support (Domains and Workgroups)
  • Business Software Installations and Update
  • Backup Procedures / Installation
  • Email Support (O365, Exchange, POP, IMAP, Gmail domain services, Blackberry Internet, Sync)
  • Network Access Policies

Complete Microsoft Server Support

Nirvoo Supports your Server

IT Support Services

Small to medium size businesses have different server setups, per their needs.  The most important part of your business is to keep your Microsoft server up and running in a proactive state. Downtime equals scrambling around trying to find IT Support.

Nirvoo Networks provides IT support services for a wide range of servers that control all of the pc’s on your network.  We provide complete network assistance.  This includes server shares, specialized software for your business located on the server(i.e. SQL, ERP, all Quickbooks databases, act databases, Exchange, Office 365 Enterprise, etc.), backups, antivirus, virtualized servers, your internet provider, firewall, communication room to wall plate, switches and printers.  Nirvoo Networks provide IT service contracts for companies with five to hundreds of employee’s.

  • Server Maintenance
  • Real-Time Monitoring
  • Proactive support
  • Remote support
  • User Access Setup
  • Exchange
  • Cloud Services (Azure, Amazon AWS, Office 365)
  • Domain services
Sit back and increase your productivity!

Network Services

With so many services now in the cloud, your internet and local network access is vital.  Nirvoo Networks understands everything going on in your server/communication room .  We can quickly figure out which part of your network is failing.  Is it the internet service provider, Switches, Firewall, Routers, or server causing the issue?

Nirvoo Networks doesn’t stop there!  We can configure a web servers, camera system, Site-To-Site VPN, and VPN access to your network from home or while on vacation.  We can configure Multi-wireless access points for businesses with dead zones.  The wireless will have one name for the whole office and if you walk into a closer wireless zone the wireless access points will automatically hand off the signal to the nearest wireless access point.  Do you have guest and you don’t wish for them to access your main network?  We can also configure a secured guest network that only allows them internet access.

Manage IT Service Plans

Why managed IT Services?  When an employee or a network goes down, who do you call?  Do you have a I.T. network support team that will resolve your server problems that has brought your network to a halt? Most small to medium business do not have in-house I.T., due to the cost of the employee when everything is running smoothly.

Nirvoo Networks provides the support for your business when you need it.  In addition, you get professional Microsoft team who will monitor your network for server hard drive issues, server access, backups, antivirus/virus removal, email, printer access, computer access, and protection of your data via a firewall.  We can customize your network services to your needs.

We can service your company remotely or onsite.

 

Internet Installation

Do you need assistance with installing a T1, DSL, Cable? Do you have a wireless network within your office that must be protected from people within range of your network? Do you have a mail or web server that needs to be access away from office?  Do you want VPN?  Do you need CAT6 cabling (wall plate to punchdown block)? If your business needs assistance in connecting high-speed internet access to all of the computers on your network, Nirvoo Networks IT Support can handle it all.

Internet Security Protection and Firewalls

How secure is your computer? As Internet usage has grown, so has the number of security threats. One way to protect yourself is to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Firewalls also can alert you when unauthorized programs such as viruses and spyware attempt to transmit your sensitive information over the Internet. In particular, firewalls are crucial if you have the always-on Internet connection of DSL or a cable modem. Protect yourself and your company … with the help of Nirvoo Networks IT support services.

Data Recovery

Has your company experienced data loss due to hardware malfunctions, viruses, or other unexpected errors? Call the professionals. Our technicians provide backup and recovery solutions to businesses that require urgent assistance on their premises.

Trojan and Spyware Removal

Does it seem like your computer has a life of its own? It could be a virus or trojan. No matter what kind of computer you have, you always need the most up-to-date Anti-Virus software. Not only do Anti-Virus programs protect your computer from crashing, but they also prevent you from accidentally passing the infection to other computers within your network when you send e-mails or share files. Not only are we capable of removing the virus, Nirvoo Networks can consult best practice for your company size, just give us a call!

Hardware/Software Installation

Most companies has a specialized software running on their server.  For example, American Contractor, Job Boss, Shafers, Mitchell, Quickbooks, Peachtree, Sage Act, Farmers,  AutoCAD, HearForm,  Noah, P.O.S. Exchange, NAV, ERP, and Sharepoint to name a few. New installations can be trickier then they appear when creating a database on your server that needs to accessed by a employees on the network. Nirvoo Networks – Onsite IT support services firmly believes backing up this database is also very important. Do you want to add a printer, install a new hard drive, or even customize your software applications? Let a Nirvoo Networks field technician service your computer for optimal performance!

Smart Phone Support

Does your company employee’s have a iPhone’s, Androids, or a Microsoft Mobile Device? Do you want to sync your phone’s contacts? Do you want to receive all of your emails on your phone? Would you like to take better advantage of the Apple’s App Store, or Google’s Play Store?  Joining Nirvoo means supporting your phones.

Backup Solutions

Keeping data safe is a crucial operation for every business. Our expert IT support team can create custom backup solutions for all of the data in your business, ensuring that it will always be available to you, even if you suffer data loss.

Remote and On-Site Service in the San Jose and Surrounding Areas

NIRVOO NETWORKS is a San Jose-based company providing small to medium size businesses computer consulting, computer IT support services and repair, hassle free network solutions and one stop computer technical support. Our goal is to assist business owners and managers who do not have an IT person on staff. Look no further for your computer service and consulting, IT support and technical needs. We do it all! Both on-site and remotely. Our skilled computer technicians and IT consultants ensure that your support and service satisfaction is our primary concern. Whether your requirements are Linux, Windows or Mac, software help, firewalls, network solutions, technical relocation services, repairs or technical support, NIRVOO NETWORKS can offer you and your business all the essentials to allow for smooth operation from start to finish. We will gladly provide on-site installation and technical support in San Jose and surrounding Bay Area Communities when you need it.